Privacy Policy
1. Who We Are We are VJ Energy Group LLC, a local solar installation company based at Unit 6/22 Rhur St, Dandenong South, VIC. We are committed to protecting the privacy of our customers and following the Australian Privacy Principles.
2. What Information We Collect To give you an accurate quote and install your system, we need to collect a few specific things:
Contact Details: Your name, phone number, email, and installation address.
Energy Data: Your past electricity bills and NMI (National Metering Identifier) so we can calculate your savings.
Property Details: Photos of your roof and switchboard to design your system safely.
3. Why We Collect It We don’t collect data just for the sake of it. We use your information to:
Provide you with a custom solar proposal.
Process your application for Solar Victoria rebates (which requires sharing specific data with the government).
Organize your grid connection approval with your electricity distributor.
Send you warranty documents and maintenance reminders.
4. Who We Share It With We do not sell your personal data to marketing lists. We only share your details with the people strictly necessary to get your job done:
Our certified installers and electricians (so they can find your house!).
Government bodies (like Solar Victoria) for rebate eligibility.
Your electricity distributor (for grid connection approvals).
5. How We Store It We use secure, industry-standard software to store your documents. We keep your information safe from unauthorized access, loss, or misuse.
6. Contact Us If you want to update your details or have a question about how we handle your data, please contact our team: Email: tina@vjenergygroup.com Phone: 0406 000 666

